7 January 2019
ProQuest and Ex Libris, a ProQuest company, are expanding their commitment to their Latin American customers and users, opening three new offices in the region and hiring additional local staff. Grupo Sistemas Logicos, a distributor that has represented Ex Libris in the region, will join the ProQuest family.
Under the leadership of Boe Horton, ProQuest Sales Vice President, offices will open in Chile, Colombia and Mexico, adding to the current office in Brazil. Existing and new customers will be served by local ProQuest and Ex Libris staff, providing customers with a direct connection for product knowledge, service, training and to provide feedback on products used in the region. The local team will service both ProQuest and Ex Libris product portfolios, eliminating multiple points of contact and ensuring a smoother acquisition workflow for libraries.
A small number of distributors will continue to help with selected product lines and market segments. However, most products and services will now be sold and serviced directly by the ProQuest/Ex Libris staff in the region.