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Anna Franca has kindly agreed to make her slides available. You may download them from here or view them below. Please use the correct attribution if you wish to refer to them.



Thank you to all participants for your interesting and varied comments, questions and links. A PDF of the webinar's Q&As is available here. Thank you to the speakers for providing such a comprehensive written response.


“I thought this session provided a good basic understanding and explanation of COUNTER.  Anna was very knowledgeable.” – Anon

“Excellent useful webinar and good that I didn't have to travel 10,000 plus kilometres to listen!” – Nora Buchanan, South African National Library and Information Consortium

“A really important webinar on a very hot topic for libraries and librarians, it helped me to update and upgrade my previous knowledge of the subject.” – Marta Knight, University of Manchester

“The webinar environment was easy to use and effortless to set up.  The presentation itself was exactly as advertised and very informative.” – David Purdy, Canadian Research Knowledge Network

“Made a potentially rather dry topic engaging and clear with useful links to follow up. Questions were answered thoughtfully and honestly. Thank you!” – Lis Parcell, Jisc

93% of survey respondents would recommend this webinar.

This is a fantastic opportunity to listen to an expert speaker, with the added benefit of no travelling required! You will also receive a link to a recording of the webinar so that you can listen again at a time convenient to you.

This is a free webinar.


An introduction to the COUNTER initiative, an international standard for measuring online electronic resource usage.

Date: Tuesday 24 May 2016
Time: 1400 BST
Duration: 45 minutes including Q&A (up to 60 minutes maximum if there is sufficient demand for an extended Q&A)


Anna Franca, Head of Collection Development, King's College London

Lorraine Estelle, Director, COUNTER will also be available during Q&A.


Attendees will understand what the COUNTER initiative is and how it helps to provide the librarian community with reliable, consistent and compatible online usage statistic reports that can be used to inform collection management decisions. Attendees will be familiar with the different COUNTER reports available for journals, databases and ebooks, and how to access them. They will learn about the COUNTER Code of Practice which advises vendors how to become COUNTER compliant and why this is important.

Subject level and previous knowledge required:

Introductory and non-intensive, no previous knowledge or experience required.


This is a free webinar and is open to members and non-members of UKSG alike.  It will be recorded.

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Please send your questions to Maria Campbell.


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