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This is a fantastic opportunity to listen to expert speakers with no travelling required. All registrants receive a link to a recording of the webinar so they can listen again at a convenient time. This is a free webinar.


December 04 2018 - 13:00
December 04 2018 - 14:00

About the Event

Register for this recording

You may still register for the recording of the webinar by visiting the GoToWebinar site.


Sarah Pittaway has kindly agreed to make her slides available.  You may download them from here.  Please use the correct attribution if you wish to refer to them.


UKSG’s vision is to “improve the flow of knowledge and the information experience of scholars and researchers”.  It’s all too easy to think solely of those scholars and researchers who are working inside of academia, in Higher Education.  But we all have a duty to think beyond this and consider how we can open up access to institutions and the knowledge they provide to the wider community.

As Europe’s first integrated public and university library, The Hive in Worcester aims to do just this, opening up opportunities and breaking down barriers.

This webinar will cover some of the practicalities of how such a shared service operates, including: systems integration; budgets, acquisitions and subscriptions; licences and walk-in access; staff and specialist support; and, spaces.  

Recognising that not everyone can have a library quite like The Hive, it will also reflect on some lessons and applicability.  What can others learn from us?  For example, how are you catering to diverse groups?  What barriers are there that needn’t be?  Can you partner even in much smaller ways to open up access?


Head and shoulders of Sarah Pittaway smiling

Sarah Pittaway

Team Leader: Academic Services

University of Worcester

Sarah leads the Academic Services team at The Hive, home to Europe’s first integrated public and university library, Worcestershire’s Archives & Archaeology Service and Worcestershire County Council’s Customer Service Hub.  Sarah is an associate member of the HEA and holds a PhD in Medieval Studies, having flirted with an academic career prior to embracing life as a librarian.  Her career has encompassed a variety of teaching, subject librarian and e-resources roles, working at the University of Birmingham before moving to Worcester in 2013.  Sarah is a member of the UKSG Outreach & Engagement Committee, and is the Evaluation Officer for the Mercian Staff Development Group.  She also sits on the editorial board of the International Journal of Birth & Parent Education.  Alongside her day job, Sarah writes and presents on such topics as student engagement, partnership working and the changing nature of librarianship.

Learning outcomes

Participants will gain:

  • an understanding of how a shared model like The Hive works, both in terms of high level aims and aspirations, and everyday practicalities
  • an awareness of discussions and questions to consider in relation to partnerships and widening participation within their own institutions and practices

Subject level and previous knowledge required

Introductory and non-intensive, no previous knowledge or experience required.


This is a free webinar and is open to members and non-members of UKSG alike.  It will be recorded and the speaker will use a web cam.

To register, please visit the Citrix/GoToWebinar site. (Citrix is our webinar service provider.)

Unable to attend? Register anyway and we will send you a link to a recording of the webinar after the event. If you have already registered and are subsequently unable to attend, please do not cancel your registration - only active registrations will receive the recording in a follow-up e-mail.


To help you prepare for UKSG webinars, you may like to read the Notes for Participants.


Follow the webinar on Twitter: #UKSGwebinar


Read some more! "Engaging students, shaping services: the changing face of student engagement at The Hive" by Sarah Pittaway in Insights: the UKSG journal.


If you have particular accessibility needs, please feel free to contact Maria Campbell.


UKSG webinars are for educational and information purposes only. The views and opinions expressed in UKSG webinars are the personal views and opinions of the speaker(s) and do not necessarily represent or reflect the views or opinions of UKSG, its employees or agents.

Content, information or links are provided for information purposes only and do not constitute or imply an endorsement, sponsorship, authorisation, affiliation or recommendation by UKSG or any other party. Any reliance on the webinars or any content, information or links is therefore at your own risk.


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To register, please visit the Citrix/GoToWebinar site.

Please send any questions to Bev Acreman.


If you have already registered and are subsequently unable to attend, please do not cancel your registration - only active registrations will receive the recording in a follow-up e-mail.

NB: UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.

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