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This seminar is aimed at those responsible for collecting, analysing and making recommendations based on usage data, whether in a library setting or within a publishing organisation. This online seminar will take place over two days 26th (13:00 start) & 27th September (9:30 start), for more details please visit the programme section below.


September 26 2023 - 13:00
September 27 2023 - 12:30


United Kingdom

About the Event



Unfortunately registrations are now closed to be put on the waitlist should any become available click here


Those with a responsibility for overseeing the management of library collections have more access than ever to statistical data to assist with evaluation and to justify return on investment, and enhancement of the user experience. Understanding the library's use of this data is also vital for publishers.   Advances in standardisation led by the COUNTER initiative have made statistics more accessible and reliable as a basis for decision making.

Increasingly, libraries are being asked to make extremely difficult decisions about the priorities for their spending within a strategic context.  Although this presents huge challenges, it can also be an impetus to change the ways in which services are provided. Publishers need to be aware of what statistics librarians are looking at and how they are being used to inform collection development.

This seminar provides illustrations by expert decision makers on how statistics are used to make strategic decisions.  It will also present the challenges, such as demonstrating value and presenting data to different audiences.  Future developments within the field will also be addressed, together with considerations of how these will impact on decision making in the future, for example new approaches to analytics.  There will be discussion on how the development of open access is impacting on usage behaviour and influencing considerations for collection development.

Delegates will have the opportunity to reflect on the role of statistics in the broader context of further and higher education, and the culture of assessment that is becoming increasingly prominent within the sector.  Delegates will be encouraged to actively participate throughout the day.

Who should attend?

This seminar is aimed at both those in libraries who need to analyse or interpret usage data to support decision making about resources and collections, within a strategic context.  It will be of interest to those with a responsibility for overseeing the management and evaluation of library collections in the further and higher education sector, and who need to demonstrate impact and value to senior leadership teams, rather than those involved in the operational role.  It may also be of interest to those working in other areas of the scholarly information industry.  It will also be of importance to publishers who need to understand the collection development decisions of their customers.

Please note: This seminar does not cover the practical aspects of collecting usage data, or of creating reports.  These topics are covered by the UKSG Practical Usage Statistics for Librarians seminar, a hands-on workshop on gathering and manipulating usage statistics.

Both days will be recorded and available for playback on demand post event for registered delegates. 

We welcome participants from all corners of the globe to join our seminars, however speakers and topics are generally UK focussed, if you have any doubt about the suitability please don’t hesitate to contact us. 

Learning Objectives

Delegates will: 

  • learn about ways in which library resource usage statistics have been used by staff in university libraries to inform decision-making processes
  • develop an understanding of how usage statistics can be used to demonstrate value from a publisher perspective
  • gain knowledge of the impact of open access publishing on usage statistics and demonstrating value
  • gain a greater insight into the wider environment and context in which usage statistics decision making is carried out and new approaches to this

Attendee Information

The webinar tool we use is Go to Webinar.   To test your system ahead of time visit


UKSG wants to provide the best possible experience for all our delegates, making presentations as accessible and inclusive as possible.

Our intention were possible is to strongly encourage our speakers to provide auto generated closed captioning for both live and recorded events as well as to make sure their slides as easy as possible for all people to read. In addition we can provide auto generated transcripts post event for each of the recorded sessions.

If you have particular accessibility needs or questions about this seminar/webinar, we welcome you to contact


The sessions will be recorded and available to all registered delegates only after the event, so if you unable to join us live or want to review any presentation this will be available. 


Programme and Speakers


Introduction & Welcome

*all times in BST

Klara Finnimore
Journals and E-Resources Librarian Royal College of Art (RCA)

Klara is the Journals and E-Resources Librarian at the Royal College of Art. She has responsibility for managing and developing the RCA's online collection of journals and databases, as well as maintaining the current and archived print journal collections. She also contributes to the work of a number of committees across the library sector.

Nathan Newey
Browns Books

Having worked in academic libraries for almost 30 years, I have had a change in direction and now work for Browns Books who are a leading supplier of monographs and e-books to all types of educational establishments in the UK and beyond. My role as Regional Area Manager for London still enables me to interact with libraries ensuring that Browns gives the best possible service to its customers.


Why evaluate one time purchases

Malmo University Library have on a yearly basis bought annual published frontlist e-book collections from different publishers since 2011. But always struggled to find a method to evaluate one-time purchases (OTP).


Charlotte Hertzberg
University of Malmo

Librarian with +20 years experience. Worked both in the private sector (pharmaceutical company) as well as academic library. Mainly been working with e-resources and the different systems connected to this. The last 8 years focus on usage statistics and how this can help the library in e-resource management.


COUNTER is changing - what you need to know

The scholarly communication community relies on COUNTER to provide the standard for usage metrics. In this session Tasha will outline why COUNTER needs to change (cough, OA, cough) and what is being done for the upcoming Release 5.1 to address those needs.

Tasha Mellins-Cohen

Tasha Mellins-Cohen joined the scholarly publishing industry in 2001. She has held roles within learned societies and commercial publishers across operations, technology, editorial and executive functions. In 2020 she launched Mellins-Cohen Consulting in response to requests for help in developing and implementing learned society-appropriate OA business models. From 2022 she took over the running of COUNTER, the global standard for usage metrics, alongside her consulting work.




Cancelling the Big Deal at the University at Buffalo (SUNY):

Erin Rowley
University at Buffalo (SUNY)

Erin Rowley is the Head of Science & Engineering Library Services at the University at Buffalo (SUNY) and serves as the Engineering Librarian as well as the Collections Coordinator for the sciences and engineering. She holds an MLS from the University at Buffalo and a BA degree in Communication from the State University of New York at Geneseo. Her research interests include grey literature in engineering, the importance of information literacy and technical communication in the engineering education curriculum, and collection development in science and engineering disciplines.

Amanda McCormick
University at Buffalo (SUNY)

Amanda McCormick is a member of the Science and Engineering Library Services team at the University at Buffalo (NY, US), where she serves as the Natural Sciences Librarian. Her research focuses on collection development in academic libraries and the profession of librarianship. She holds an MLS and a JD from the University at Buffalo, as well as a BS degree in Biology from Hobart and William Smith Colleges


Data Used to Drive Business Decisions and Create Value Metrics

Whether you are a contributor or a consumer of content usage data, understanding it can help in building and evaluating business decisions, in addition to understanding how users around the world are engaging with scholarly content. This is important as a business to ensure that what we make discoverable is addressing the user needs and for institutions who are using budget dollars to acquire content for their specific users.

We will explore how book and journal content is evaluated at JSTOR when supporting publisher and library business models and to measure the success of models within our Books at JSTOR program. We will also evaluate some of the referrer usage, that allows publishers and libraries to know how content is discovered when accessed on JSTOR and what are key search terms users use to discover content direct on JSTOR.

Lastly, usage data will be shared that helps us understand how usage for licensed content changes for users across the world when it is made freely available.

John Lenahan

As vice president of published content, John collaborates with publishers and libraries to develop products and programs that support their organizational needs and missions. He works with the more than 2,000 publishers partnered with ITHAKA to make their content available on the JSTOR platform. He also works closely with libraries to develop growth strategies for the journals and books programs to ensure we meet their research, teaching, and preservation needs.

Prior to this role, John led our global Outreach team working with libraries and consortia in 170 countries. He also played a pivotal role in launching and growing both library and publisher participation in the Books at JSTOR program. John has over 20 years of experience in the library community. He worked with SoftLine Information to bring ethnic newspapers online and spent ten years at ProQuest in a variety of roles collaborating with publishers and the library communities.





Transforming decision-making in the library: the University of Nottingham perspective on Read and Publish agreements

This Breakout session explores the work of UoN Libraries’ Read & Publish Group (R&P Group) in reviewing and managing Transitional Agreements (TAs), balancing budgetary costs and providing access to resources whilst also maximising publishing opportunities for our researchers.                                                

University of Nottingham Libraries are committed to supporting Plan S principles and adopting Transitional Agreements (or Transformative Agreements). There is an inherent tension between the Read and Publish aspects of TAs, and a new approach was required was to manage these very different and sometimes competing priorities in a challenging and competitive research and teaching environment. 

Paul Cavanagh
University of Nottingham

Paul Cavanagh is Senior Librarian, Resource Acquisitions at University of Nottingham Libraries, with responsibility for purchasing and providing access to resources in print and electronic formats including books, journals, scans and digitisations and other materials. Paul has extensive experience of content and collection management and subject librarianship within HE and FE libraries.

Paul's recent focus has been on managing transitional Read and Publish agreements with colleagues from UoN Libraries' Research Support team. His professional interests include evidence based decision making in acquisitions, copyright guidance and improving access to resources and accessible formats for users.

Julie Baldwin
University of Nottingham

Julie Baldwin has been working in Libraries for the last 10 years, firstly in Customer Services roles and then moving into Research Support after she'd qualified from Sheffield with her MA in Librarianship in 2017. She is currently a Research Librarian within the University of Nottingham Libraries' Research Support Team. Within the team, her particular focuses include open access, research data management and copyright.


Summary and close

Programme and Speakers


Introduction & Welcome

Emma Nolin
Malmo University

Emma Nolin is the head of Information Resources and Scholarly Publishing at Malmö University Library and has been at Malmö university since 2018. Operations in this department are among other things, print and electronic scholarly information recourses, Open access and scholarly publishing.

Anja van Hoek
Amsterdam University Press

Anja van Hoek has recently joined the organisation

Her previous role was as a Program Manager Online Resources at Brill, where she is overseeing Brill’s online publishing program. A major part of her role is the coordination of the various aspects - relating to Brill’s online publishing program - between publishing, sales and marketing. Working closely with the Data and Platform Teams within Brill’s Operation department she plays an important role in monitoring usage data.


Evaluation of Transformative agreements

A presentation of a model used at Malmö University to evaluate Transformative agreements.

Aron Lindhagen
Malmo University

Aron Lindhagen has worked at academic libraries since 2006, and has been at Malmö University since 2017. His work focuses on research support, strategic publishing, open access and research data.


It's no use: making sense of data which may not be as it seems

Imperial's Acquistions team has been buying etextbooks and using usage stats as evidence for a number of years. Recently, it has emerged that these usage stats may not be exactly what they appear to be.

In this presentation, Andrew will outline how we can make sense of what a usage statistic actually is - and how usage statistics can differ wildly - and will ask how much we can rely on usage data to inform our purchasing policies.

Andrew Knight
Imperial College London

Andrew has been Acquisitions and Content Services Manager at Imperial College London since May 2020. This is a strategic role which looks after acquisitions, metadata and document delivery across seven Imperial College Libraries, identifying and implementing new technologies and innovations, and advising the Library leadership team on sector developments.

Andrew represents Imperial College at a sector level on a number of national groups and networks including Jisc's Learning Content expert group, and SUPC's framework and contract management groups. His particular interests are around collection development, library-supplier relations, and how libraries can do more holistically to support Universities' duty of care.




Made to measure: how can we make decisions that align with our institutional values

Usage data is a tool in a Library’s evaluation arsenal. When budgets are squeezed and renewal reminders come in, we instinctively reach for those precious figures to show us how loved, or not, our resources are.  We will compensate for issues in completeness and accuracy, and we use this data as a proxy for qualitative measures that are intangible. But as Library’s allocate more budget to open resources, are our proxy measures still valuable?

In this presentation, Bethany will reflect on how what we want to measure has changed, and how data driven decision making needs to make a little room for values driven decision making.

Bethany Logan
University of Sussex

Bethany Logan is the Research & Open Scholarship Senior Manager at the University of Sussex. She has worked in academic library roles since 2006 and currently leads the design and delivery of Library services to support research and open scholarship, embedding principles Open Research and Scholarship in policy, practice, and culture across the University.


Altmetrics - if you look beyond the numbers, you’ll find meaning

Altmetrics or alternative indicators of scholarly interest can tell us a lot about research and how it is being received beyond the traditional citation and impact factor scores, that much we know. But what else can altmetrics tell us about our research world, especially producing the outputs, communicating them and what opportunities can we leverage from all of this? We’re not yet using altmetrics to their full potential but in the course of this short talk Andy will provide a few insights on how we can make better use of this data to gain a better grasp and understanding of our scholarly world.

Andy Tattersall
University of Sheffield


Role of JUSP in gathering usage statistics and informing decision makin

JUSP save libraries time and effort by collecting and collating usage statistics into one place. JUSP’s reports and visualisations allow libraries to focus more effort on analysing and monitoring use, value and impact of resources. In this presentation, we will look at how JUSP works, the importance the COUNTER and SUSHI standards, and provide examples of how JUSP’s reports and visualisations can help libraries make data informed decisions when it comes to renewing, purchasing, and promoting e-resources.

Laura Wong

Laura Wong is product manager for two COUNTER-based usage statistics services (JUSP and IRUS) and works within the Jisc licensing intelligence and analytics team. Laura has worked at Jisc for 8 years and previously worked in academic libraries in e-resource roles.


Jenny Jordan

Jenny Jordan joined Jisc in April 2023 and is Senior Service owner for the JUSP and IRUS usage based statistics services. She previously worked at Edge Hill University in the Library and Learning Resource Centre and in IT Services.


Summary and Close


August 16 2023 - 21:00 - September 26 2023 - 13:00

£ 70.00 + £ 14.00 VAT

UKSG Members

£ 82.00 + £ 16.40 VAT

UKSG Non-Members

NB:  UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.


General queries - 

Please take a look at our code of conduct 


The closing date for cancellations is Friday 1st September, after which date cancellations will not be eligible for a refund.  Cancellation should be sent into writing to  All registrants will be sent a link to a recording after the event for their personal viewing. 

The UKSG terms and conditions can be found  here

NB: UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.

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