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This seminar is aimed at those responsible for collecting, analysing and making recommendations based on usage data, whether in a library setting or within a publishing organisation. This online seminar will take place over one day Tuesday 19th October, for more details please visit the programme section below.


October 19 2021 - 10:00
October 19 2021 - 17:00


United Kingdom

About the Event



Those with a responsibility for overseeing the management of library collections have more access than ever to statistical data to assist with evaluation and to justify return on investment, and enhancement of the user experience. Understanding the library's use of this data is also vital for publishers.   Advances in standardisation led by the COUNTER initiative have made statistics more accessible and reliable as a basis for decision making.

Increasingly, libraries are being asked to make extremely difficult decisions about the priorities for their spending within a strategic context.  Although this presents huge challenges, it can also be an impetus to change the ways in which services are provided. Publishers need to be aware of what statistics librarians are looking at and how they are being used to inform collection development.

This seminar provides illustrations by expert decision makers on how statistics are used to make strategic decisions.  It will also present the challenges, such as demonstrating value and presenting data to different audiences.  Future developments within the field will also be addressed, together with considerations of how these will impact on decision making in the future, for example new approaches to analytics.  There will be discussion on how the development of open access is impacting on usage behaviour and influencing considerations for collection development.

Delegates will have the opportunity to reflect on the role of statistics in the broader context of further and higher education, and the culture of assessment that is becoming increasingly prominent within the sector.  There will be the chance to share experiences, positive and negative, of using statistics for decision making and delegates will be encouraged to actively participate throughout the day.

Who should attend?

This seminar is aimed at both those in libraries who need to analyse or interpret usage data to support decision making about resources and collections, within a strategic context.  It will be of interest to those with a responsibility for overseeing the management and evaluation of library collections in the further and higher education sector, and who need to demonstrate impact and value to senior leadership teams, rather than those involved in the operational role.  It may also be of interest to those working in other areas of the scholarly information industry.  It will also be of importance to publishers who need to understand the collection development decisions of their customers.

Please note: This seminar does not cover the practical aspects of collecting usage data, or of creating reports.  These topics are covered by the UKSG Practical Usage Statistics for Librarians seminar, a hands-on workshop on gathering and manipulating usage statistics.

Both days will be recorded and available for playback on demand post event for registered delegates. 

We welcome participants from all corners of the globe to join our seminars, however speakers and topics are generally UK focussed, if you have any doubt about the suitability please don’t hesitate to contact us. 

Learning Objectives

Delegates will: 

  • learn about ways in which library resource usage statistics have been used by staff in university libraries to inform decision-making processes
  • develop an understanding of how usage statistics can be used to demonstrate value from a publisher perspective
  • gain knowledge of the impact of open access publishing on usage statistics and demonstrating value
  • gain a greater insight into the wider environment and context in which usage statistics decision making is carried out and new approaches to this
  • have an opportunity to discuss and share experiences of gathering and manipulating usage statistics to make financial, management and service decisions, as well as evidencing value.

Attendee Information

The webinar tool we use is Go to Webinar.   To test your system ahead of time visit


UKSG wants to provide the best possible experience for all our delegates, making presentations as accessible and inclusive as possible.

Our intention were possible is to strongly encourage our speakers to provide auto generated closed captioning for both live and recorded events as well as to make sure their slides as easy as possible for all people to read. In addition we can provide auto generated transcripts post event for each of the recorded sessions.

If you have particular accessibility needs or questions about this seminar/webinar, we welcome you to contact

Thank you to our event sponsor

acs Logo Sep 2021 2

for more information visit the ACS website


Programme and Speakers


Log in and Housekeeping

* All times quoted are BST (British Summer Time)


Chair's welcome and introduction


E-resource renewal: decision-making made simple!

An overview of how Anglia Ruskin University approach the renewal of e-resource subscriptions using regular reviews, calculating a cost per use and submitting a business case when required. Usage and cost data is collated and maintained in a spreadsheet with colour-coding to identify resources that are not performing to our pre-agreed standard. This makes it easier to concentrate our decision-making on resources that are performing less well and documents our reasoning to further support decision-making in subsequent years.

Sarah Packard
Anglia Ruskin University

I have worked at Anglia Ruskin University for over 20 years in a variety of roles. Currently in my role as Content Delivery Librarian I am responsible for maintaining consistent and accurate metadata for all library resources ensuring that our holdings are accurately represented in our resource discovery layer and full access to our online resources is maintained. As part of my role I also collate and manipulate and present usage data to aid decision making with regard to renewal of our e-resources.


Using data to assess transformative agreements at the University of Salford

This session will explore how open access and publishing data is used alongside subscription and usage data to assess transformative agreements at the University of Salford. As a teaching intensive university, with specialist areas of research, deals must offer value for money and meet the current and future needs of students and researchers. We will discuss our experience of using Unsub data and describe the processes and frameworks we use for assessing deals and how our research and acquisitions teams work together.

Wendy Taylor
University of Salford




Applying theory in practice - interactive exercise

This session provides an opportunity for delegates to share their thoughts and ideas in response to three practical decision making scenarios. Comments will be shared via the interactive online tool Padlet.

Klara Finnimore
Royal College of Art

Klara has worked in the library and information sector for 12 years, and has been the Journals and E-Resources Librarian at the Royal College of Art since May 2019. She has responsibility for managing and developing the RCA's online collection of journals and databases, as well as maintaining the current and archived print journal collections. She also contributes to the work of a number of committees across the library sector.


Usage and Beyond: Telling a Story with Data

An exploration of the various metrics a publisher can provide and how you can use them to tell a story about your institution’s interactions with the publisher, the platform and the product. This session will cover what is included within the COUNTER reports, as well as touching on further metrics outside of those reports.

Rosie Norman
Taylor and Francis


Lunch Break


Getting intelligent about data: observations from a senior leadership perspective.

Sarah Thompson
University of York

Sarah Thompson is Head of Content and Open Research at the University of York Library. She is responsible for the teams who acquire, catalogue and make available print and electronic information resources, as well the budgets associated with acquiring those resources and the technology that underpins their management and discovery. Her remit has recently expanded to include research support, which involves advocacy for open access, research data management and open research and compliance with funder mandates.


As a member of York’s Library & Archives Leadership Team Sarah is co-lead of three of their six strategic portfolios: Scholarship, Data & Intelligence and Staffing & Culture. She plays an active role in the White Rose Libraries Partnership, and is a member of the White Rose University Press Management Board. She also participates in a number of different national and international consortia groups and publisher and supplier advisory boards.







Panel Session

Rosie Norman
Taylor & Francis


Summary and close of day


August 04 2021 - 00:00 - October 18 2021 - 00:00

£ 60.00 + £ 12.00 VAT

UKSG Members

£ 72.00 + £ 14.40 VAT

UKSG Non-Members

NB:  UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.


General queries - 

Please take a look at our code of conduct 


The closing date for cancellations is Friday 1st October, after which date cancellations will not be eligible for a refund.  Cancellation should be sent into writing to  All registrants will be sent a link to a recording after the event.

The UKSG terms and conditions can be found  here

NB: UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.

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