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This seminar is aimed at those responsible for collecting, analysing and making recommendations based on usage data, whether in a library setting or within a publishing organisation. **This event is postponed to a future date due to COVID-19** To be notified on the reschedule date please register at


May 15 2020 - 10:00
May 15 2020 - 16:30


The University of Edinburgh
Argyle House
3 Lady Lawson Street
Edinburgh, EH3 9DR
United Kingdom

About the Event

Those with a responsibility for overseeing the management of library collections have more access than ever to statistical data to assist with evaluation and to justify return on investment, and enhancement of the user experience. Understanding the library's use of this data is also vital for publishers.   Advances in standardisation led by the COUNTER initiative have made statistics more accessible and reliable as a basis for decision making.

Increasingly, libraries are being asked to make extremely difficult decisions about the priorities for their spending within a strategic context.  Although this presents huge challenges, it can also be an impetus to change the ways in which services are provided. Publishers need to be aware of what statistics librarians are looking at and how they are being used to inform collection development.

This seminar provides illustrations by expert decision makers on how statistics are used to make strategic decisions.  It will also present the challenges, such as demonstrating value and presenting data to different audiences.  Future developments within the field will also be addressed, together with considerations of how these will impact on decision making in the future, for example new approaches to analytics.  There will be discussion on how the development of open access is impacting on usage behaviour and influencing considerations for collection development.

Delegates will have the opportunity to reflect on the role of statistics in the broader context of further and higher education, and the culture of assessment that is becoming increasingly prominent within the sector.  There will be the chance to share experiences, positive and negative, of using statistics for decision making and delegates will be encouraged to actively participate throughout the day.


Who this event is for

This seminar is aimed at both those in libraries who need to analyse or interpret usage data to support decision making about resources and collections, within a strategic context.  It will be of interest to those with a responsibility for overseeing the management and evaluation of library collections in the further and higher education sector, and who need to demonstrate impact and value to senior leadership teams, rather than those involved in the operational role.  It may also be of interest to those working in other areas of the scholarly information industry.  It will also be of importance to publishers who need to understand the collection development decisions of their customers.

Please note: This seminar does not cover the practical aspects of collecting usage data, or of creating reports.  These topics are covered by the UKSG Practical Usage Statistics for Librarians seminar, a hands-on workshop on gathering and manipulating usage statistics.


Learning Objectives

Delegates will: 

  • learn about ways in which library resource usage statistics have been used by staff in university libraries to inform decision-making processes
  • develop an understanding of how usage statistics can be used to demonstrate value from a publisher perspective
  • gain knowledge of the impact of open access publishing on usage statistics and demonstrating value
  • gain a greater insight into the wider environment and context in which usage statistics decision making is carried out and new approaches to this
  • have an opportunity to discuss and share experiences of gathering and manipulating usage statistics to make financial, management and service decisions, as well as evidencing value.


Programme and Speakers


Registration and Coffee


Chair’s welcome introduction

Elize Rowan
Content Acquisition & Access Manager University of Edinburgh


Engagement Analytics: new methodologies for demonstrating value beyond usage

For many years, Libraries and Publishers have been working with and using usage statistics as core metrics in decision-making, but usage data on their own, give libraries and publishers very little insight into how content is being used or how much it is being looked at.  Libraries are becoming increasingly interested in other metrics that may give an indication of the extent to which library users engage with and value the resources they provide.  This presentation will provide some examples of how engagement analytics have informed decision making at Nottingham Trent University Library 

Helen Adey
Resources & Supply Team Manager Nottingham Trent University

Helen Adey is Resource Acquisition and Supply Team Manager at Nottingham Trent University. She leads the teams responsible for the acquisition of all library stock; Interlibrary Loans, document supply and digitisation. Helen is a past Chair of the IFLA Standing Committee for Serials and Other Continuing Resources; participates in a number of Publisher Library Advisory Boards and is a member of the Journals Group for the Neyal Purchasing Consortium. She has a keen interest in library use of evidence based decision making tools and user engagement analytics and has presented widely on these topics.


Luxembourg consortium’s ezMETRICS project

In everything from collection management to journal evaluation, libraries are engaging in evidence-based decision making, but do they have all the evidence? Comparing COUNTER JR 1 and JR5 reports when assessing journal subscriptions can already provide an interesting story, but what happens when you factor in additional data points such as citations, publications and more? The growth of open access publishing demands that libraries look beyond usage statistics and incorporate additional metrics into their value assessment exercises. 

Patrick Peiffer
Consortium Manager National Library of Luxembourg




Print journals: Systems in place for collating print usage statistics

This session will discuss why print journal usage is important, provide an overview of how print usage is currently being collated and will propose suggestions on how we can move towards automation (as is the case for electronic journal usage). This is informed by the practice in my library and the research I have carried out as a result of attending the UKSG and NASIG conferences. 

Helen Monagle
. University of Salford




Breakout session


Building a value story: communicating content and publisher value to administrators

Sonja Lendi
Senior Usage Research Manager Elsevier

After completing her master’s degree in Biology, Sonja started working for Elsevier, where she was responsible for several journals in her field, guiding the accepted manuscripts to the final issue. After a couple of years, she moved to the market research department and got involved in the usage reports for the newly launched ScienceDirect. COUNTER and customer reports became a big part of her tasks. She was a member of the COUNTER executive committee from 2011 to 2016, and was actively involved in the creation of the latest Code of Practice.


Elena Zapryanova-Hadjinikolova
Director Analytics Elsevier




Usage statistics: observations from a senior leadership perspective.

There has been a rapid growth in the range of usage statistics available to libraries that can be used to influence service delivery, illustrate customer engagement, show value, demonstrate impact on the learner experience and influence senior members of a university. How might the data be used by individual libraries, institutions and the community as a whole?

Sarah Thompson
Head of Collections University of York

Sarah Thompson is Head of Collections Services at the University of York Library. She is responsible for the teams who acquire, catalogue and make available print and electronic information resources, as well the budgets associated with acquiring those resources and the technology that underpins their management and discovery. Her remit has recently expanded to include research support, which involves advocacy for open access, research data management and open research and compliance with funder mandates.


As a member of York’s Library & Archives Leadership Team Sarah is co-lead of three of their six strategic portfolios: Scholarship, Data & Intelligence and Staffing & Culture. She plays an active role in the White Rose Libraries Partnership, and is a member of the White Rose University Press Management Board. She also participates in a number of different national and international consortia groups and publisher and supplier advisory boards.



Final summing up and close of seminar


March 07 2020 - 00:00 - May 14 2020 - 00:00

£ 185.00 + £ 37.00 VAT

UKSG Members

£ 235.00 + £ 47.00 VAT

UKSG Non-Members

£ 0.00 + £ 0.00 VAT


NB:  UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.


Please register using the links above, for any queries please contact 

Please take a look at our code of conduct 



By Thursday 30th April  - full refund
From Friday 1st May  -  no refund

NB: UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.

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