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NEW FOR 2017!Event summaryThis practical, one-day seminar is designed for anyone working in a library setting who needs to know how to construct a marketing plan for an online resource.  In this workshop you will learn the essentials of marketing, working on an example resource that you wish to promote and around which you will build your ‘real-life’ learning.Who this event is for...

When

October 31 2017 - 10:00
to
October 31 2017 - 10:00

About the Event

NEW FOR 2017!

Event summary

This practical, one-day seminar is designed for anyone working in a library setting who needs to know how to construct a marketing plan for an online resource.  In this workshop you will learn the essentials of marketing, working on an example resource that you wish to promote and around which you will build your ‘real-life’ learning.

Who this event is for

This course is suitable for librarians at all levels, but in particular those who are:
•    electronic resource librarians
•    subject specialists
•    research librarians
•    managing (online) repositories
•    managing open access resources.

Why you should attend

This workshop will provide you with knowledge of the marketing fundamentals, including identifying your audience, planning your strategy and choosing your tactics, tools and channels.  Participants will leave the workshop with either a bespoke marketing plan for an example resource of their choice or a template for a marketing plan.  The plan will be transferable and suitable for marketing across different areas of the library and its resources.

You will gain insights from a range of speakers from the scholarly communications industry, each providing their perspective on the value marketing plans can add to increasing resource use and readership within your library.

Level/previous knowledge required

Introductory; no previous knowledge required.

Learning objectives

Participants attending the seminar will:

  • learn the basic principles of marketing and the theory that supports it
  • understand the format of a marketing plan: objectives, campaign plan, reporting and evaluation
  • understand why setting goals and metrics are important to reporting on the success of your plan
  • hear about the different promotional opportunities available to your library
  • hear from marketing experts how a marketing plan can benefit your library
  • produce a marketing plan for immediate use by you and your library which will act as a basis for other areas of possible promotion.

Learning resources

SWOT analysis template

Marketing plan template

White Paper: Use of social media by the library - current practices and future opportunities
This white paper has been researched and compiled by Taylor & Francis to provide an overview of current practices relating to the use by libraries of social media, from a world-wide perspective, against which individual institutions can benchmark their own activities and be inspired to try new approaches.

Programme

09.45    Registration and coffee
    
10.00    Welcome and introduction

10.10    Principles of marketing: an introduction             
Laura Horton, Marketing Director, Taylor & Francis Group    
A full brief on what marketing is, and how to set SMART goals and objectives; the four principles of marketing will be explored, presenting a starting framework with which to construct your own marketing plan as the day progresses
            
10.40    Why is a marketing plan/campaign important?  
Zelda Chatten, Liaison Librarian, University of Liverpool
A case study of what a well formulated and executed marketing plan can achieve for a library

11.10    Break

11.25    What makes up a marketing plan?  
Holly Purcell, Senior Library Relationship Manager, IOP Publishing
Preparation for your plan, covering aspects such as segmentation and targeting, as well as marketing plan structure
                  
11.45    Workshop: Part 1 – starting your marketing plan
Laura Horton and Holly Purcell   

12.15    Lunch

13.15    Marketing channels  
Lorraine Ellery Matthews, Publishing Consultant, Ellery Matthews Consulting
Which marketing channels to focus on and why

13.30    Workshop: Part 2 – continuing work on your plan     
Lorraine Ellery Matthews
Incorporating your chosen marketing channels and strategies into your overall marketing plan, and identifying key performance indicators that translate your main goals and objectives

14:00    The importance of measuring success: evaluation and effectiveness
Manisha Bolina, Business Development Manager, Publishers Communication Group and Senior Manager, EMEA, BioOne
How to measure and judge the effectiveness of your marketing plan and understanding your return on investment

14.15    Break

14.30    Workshop: Part 3 – finalising your plan
Manisha Bolina    

15.15    Sharing of plans, feedback and round-up

16.00    Close

Speakers

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Lorraine Ellery MatthewsManisha Bolina 
 
Zelda ChattenHolly Purcell 
  
Laura Horton  
 Read more about Lorraine Ellery Matthews. LORRAINE ELLERY MATTHEWS brings 27+ years of sales and marketing experience working in senior business development and marketing roles across various industries, having joined the scholarly publishing industry in 1998.  Lorraine has over the years managed and implemented marketing plans targeting the Academic, Government, Corporate and Medical markets across various territories including UK & Ireland, US, EMEA and Asia Pacific.
 Read more about Manisha Bolina. MANISHA BOLINA has been working with libraries internationally for the last eight years to help market BioOne internally during trials, increasing awareness and usage for existing customers, as well as leading global end-user marketing campaigns.  At PCG Manisha strategises with publishers on sales and marketing projects, which heavily involves understanding your audience and creating marketing plans. 
 Read more about Zelda Chatten. ZELDA CHATTEN has been Liaison Librarian for the School of Physical Sciences and the School of Electrical Engineering, Electronics & Computer Science at the University of Liverpool since 2006.  Before that she worked in libraries at UCL and the University of Oxford.  At Liverpool Zelda leads the library social media group and is an enthusiastic advocate of the benefits of using social media in academic libraries to engage users, promote resources and develop a sense of community.  She has written an article published in the New Review of Academic Librarianship on the development of social media at the University of Liverpool Library.
 Read more about Holly Purcell. Holly Purcell is a Senior Library Relationship Manager. She joined IOP Publishing in 2008 and has experience in end-user marketing, author marketing, subscriptions marketing and library marketing. She manages a small team of Library Account Developers who collaborate with the librarian community to raise visibility of the resources available at their institution, ensuring that IOP customers get a good ROI on their journal subscriptions and ebooks purchases.  She has a BA (Hons) in English and Theatre Studies and a CIM Professional Certificate in Marketing.
 Read more about Laura Horton. Laura Horton is a Marketing Director at Taylor & Francis, with global experience across the academic and corporate sector in both STM and SSH. Laura is passionate about customer-centric marketing, believes that marketing messages should be driven from customer need and requirements, and using innovative marketing technology for delivery of marketing strategy. 

 

Fee

UKSG members:  £185.00 + £37.00 VAT [20%] (total £222.00)
Non-members:  £235.00 + £47.00 VAT [20%] (total £282.00)

The fee includes refreshments and lunch.

Venue

The King's Fund
No. 11 Cavendish Square (Marlborough Theatre)
London
W1G 0AN

Tel.: 020 7307 2474 (Reception)

How to book

Booking has now closed.  For further information please contact Karen Sadler at UKSG by e-mail or by phone: +44 (0)1865 310834.

Venue location details will be sent with confirmation of booking.

Cancellations

By Monday 23 October 2017 - full refund
From Tuesday 24 October 2017 - no refund

NB:  UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.
 


 

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