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Core problem:

Outdated holdings data leads to inaccurate presentation of data.

User impact:

Data presented in knowledge bases is only as accurate as the data imported to them; if current information is not available, users are unable to reach recent content that they are entitled to access.


Content providers should supply holdings information on a regular basis, dependent on the frequency of their publication schedule. Link resolver suppliers should enable users of library catalogues to see when data was last generated, and when it will next be updated. Link resolver suppliers should inform content providers and librarians of their schedule for updating knowledge bases and confirm when updates have been made.