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A link resolver is a tool that helps library users connect to their institutions’ electronic resources. The data that drives such a tool is stored in a knowledge base.

The quality of a knowledge base depends heavily on data that content providers (publishers, aggregators, etc.) send to the knowledge base developer. Errors in this data often propagate to the knowledge base. Furthermore, because there is no standard format for such data, knowledge base developers must expend much effort converting title lists from different providers to a single format, which may introduce additional errors or make error-checking difficult.

The NISO/UKSG KBART Recommended Practice recommends some best practices for formatting and distributing title lists. By making some small adjustments to the format of their title lists, content providers can greatly increase the accessibility of their products. These recommendations are designed to be intuitive, easy for content providers to implement, and easy for knowledge base developers to process.

  • Section 2 provides the essential terminology needed to understand the Recommended Practice; a full glossary is included at the end of this document.
  • Section 3 gives a brief overview of OpenURL link resolving, knowledge bases, and the information supply chain around them.
  • Section 4 identifies some typical problems with knowledge bases, their causes, and their impact on the user experience.
  • Section 5 describes in detail a set of solutions and best practices that will help avoid these problems.
  • Section 6 explains the role KBART plans to take in supporting the adoption of these practices.
  • Section 7 proposes some ways in which KBART’s work may be expanded in the future.
  • Appendix A: data exchange samples (.xls)