Skip to main content

Core problem:

Data errors or non-standard exchange of data can slow the incorporation of that data into the knowledge base. Data that does not conform to previously agreed-upon formats can also be a cause of failed links.

User impact:

Inaccurate and outdated information leads to links that fail to resolve correctly, and prevents users from reaching content to which they should have access.


Content providers should conform to the simple guidelines in this report and allocate a member of staff to monitor the smooth transition of data. Link resolver suppliers should provide content providers with test account access so that they can verify data on their publications as represented in the knowledge base.