This is a fantastic opportunity to listen to expert speakers with no travelling required. This is a free webinar – Please note that advance registration is required. This webinar will be recorded and all registrants will receive a link to the recording after the session.
When
Thursday, April 23, 2026
From 13:00 BST to 14:00 BST
..
Where
Online
United Kingdom
About
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About the Event
This talk explores how AIED services are evolving beyond generic chatbots towards hyper-contextual digital assistants that operate with situational context. The session focuses on the design, use and local governance of hyper-contextual AIED services, and the potential issues and benefits that arise from their use across further education institutions, including within FE libraries, learning resource centres and associated academic support services. AI safety layers and chatbot management dashboards represent two means by which education institutions can have more local governance of these services, particularly where AI tools interact with students seeking information, guidance and access to institutional resources.
Disclaimer: As part of our mission to connect the knowledge community and encourage the exchange of ideas, UKSG hosts discussions on a wide range of topics affecting scholarly communication. The views and opinions expressed by speakers in this session are their own and do not necessarily represent the official position of UKSG.
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Speakers
Dr. Aftab Hussain
Director | Second Mesh Limited
Dr. Aftab Hussain has 30 years’ experience of managing learning technology within the education sector. His research during his PhD centred on the design, use and governance of education digital assistants. He is the co-founder of Second Mesh, a company which builds custom software and AI solutions for schools, colleges and universities..
Learning outcomes
- Understand the concept of hyper-contextual digital assistants and their potential applications within FE libraries, learning resource centres and associated academic support services.
- Recognise the role of FE libraries in shaping the governance and responsible use of AIED services, including the development of locally managed frameworks and policies.
- Identify practical approaches to managing library chatbots, including the use of chatbot management dashboards to monitor usage, content and interactions.
- Develop awareness of the Department for Education’s Generative AI Safety Standards and explore how these can be applied in FE library contexts, including the use of AI safeguarding dashboards to support oversight.
Subject level and previous knowledge required
Introductory and non-intensive, no previous knowledge or experience required.
Attendee Information
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UKSG Webinars Notes for Participants 2026
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Registrations
This is a free webinar and is open to members and non-members of UKSG alike – Please note that advance registration is required.
Unable to attend? Register anyway and we will send you a link to a recording of the webinar after the event. If you have already registered and are subsequently unable to attend, please do not cancel your registration – only active registrations will receive the recording in a follow-up e-mail.
Accessibility
UKSG wants to provide the best possible experience for all our delegates, making presentations as accessible and inclusive as possible. Our intention were possible is to strongly encourage our speakers to provide auto generated closed captioning for both live and recorded events as well as to make sure their slides are as easy as possible for all people to read. In addition we can provide auto generated transcripts post event for each of the recorded sessions.
If you have particular accessibility needs or questions about this webinar, we welcome you to contact Samira Sotomayor.
Feedback
The UKSG webinars are great for me – they offer a wide range of topics and are very well prepared. I never experienced any technical difficulties. Due to the austerity measures brought by the recent worldwide events the training budget in my institution was frozen, so the fact that UKSG webinars are free is really a boon too!
Anonymous
The UKSG webinar was fantastic – well-organized, timely, accessible, and with an array of presenters that had insight into the topic
Anonymous
Great to squeeze in so much useful knowledge and information without having to go out to a conference. I could enjoy taking it in with a sandwich at my desk! I felt very empowered afterwards.
Emma Thompson, Glasgow Caledonian University
NB: UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.
Contact
This is a free webinar – Please note that advance registration is required.
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Cancellations
If you have already registered and are subsequently unable to attend, please do not cancel your registration – only active registrations will receive the recording in a follow-up e-mail.