This seminar will help delegates to discover the opportunities for utilising data in their institutions, introduce some of the data analysis and visualisation tools available, and offer case studies highlighting how libraries are already using different types of data to support service delivery and development and demonstrate impact.
When
Wednesday, November 19, 2025 – 10:00 BST
to
Thursday, November 20, 2025 – 16:35 GMT
Where
Online
United Kingdom
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Course summary
Libraries produce and have access to large amounts of statistical data which when utilised effectively can provide valuable insights into the ways resources and services are being used and help to demonstrate impact and value for money. However, collecting, cleaning, analysing, and presenting data can be time-consuming and increasingly may require specialist skills and tools. This seminar will help delegates to discover the opportunities for utilising data in their institutions, introduce some of the data analysis and visualisation tools available, and offer case studies highlighting how libraries are already using different types of data to support service delivery and development and demonstrate impact. Data sources explored will include but are not limited to resource and service usage and discovery data, research and open access data, budgetary data, print book circulation and library footfall data.
Course Level and previous knowledge required
This course will be of particular interest to librarians and library managers working in further and higher education who are interested in developing a data analytics service in their library and utilising a range of different data to support decision-making. The seminar may also be of relevance to publishers and suppliers interested understanding how librarians are using data in their libraries. Previous experience of working with data may be useful but is not essential. Please note that the seminar will not provide practical hands-on experience or training on how to use specific data visualisation tools.
Please note: This seminar does not focus in depth on the collection, collation, analysis or interpretation of eresource usage data. The analysis and interpretation of usage data is covered by another UKSG course in this area: UKSG Usage Statistics for Decision Making.
Learning objectives
Delegates will:
- Understand how data can be made visually engaging and used to demonstrate impact and create stories for different audiences
- Consider a range of different library data sources and how these may relate to wider institutional strategy and context
- Consider how data can be used to support strategic planning and service development
- Become familiar with some of the data visualisation tools available
- Gain insights into how other libraries are developing data visualisation services
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Recording
The sessions will be recorded and available to all registered delegates after the event, so if you unable to join us live or want to review any presentation this will be available.
Accessibility
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- Closed Captioning Options: Our GoToWebinar application allows you to toggle closed captioning on or off during live sessions. You can also customise the text size and colour to suit your preferences.
- Auto-Generated Transcripts: For each recorded session, we can provide auto-generated transcripts on request.
If you have particular accessibility requirements or questions about this event, we strongly encourage you to contact events@uksg.org as soon as possible.
Programme
- Wednesday 19th November
- Thursday 20th November
Time
Programme
Speakers
10:00
Welcome and introduction
All times stated are GMT
More details to follow
10:15
Making the data count: using data visualisation to demonstrate impact and value at Edge Hill University
In today’s data-driven academic landscape, university libraries are under growing pressure to articulate their value and demonstrate measurable impact. While libraries have long collected vast amounts of data – from usage statistics to engagement metrics – a key challenge is transforming this data into compelling narratives that resonate with senior leaders and stakeholders. This presentation will share the data journey of Library and Learning Services at Edge Hill University and explore how we use different data visualisation tools and techniques to demonstrate the value of our services and inform decision-making. Attendees will gain practical insights into getting started with data visualisation, including examples of both free and paid tools, and lessons we have learnt along the way.
Anna Franca
Edge Hill University
See Biography
As Head of Collections and Archives at Edge Hill University, Anna França leads the team dedicated to managing and developing the library collections and University Archive. Prior to joining Edge Hill, she held roles at King’s College London and has over 19 years experience in the academic library sector. Anna is interested in the role that libraries can play in supporting a sustainable transition towards a more open research landscape. She is active in a range of professional networks and groups and chairs the USKG Education and Events sub-committee.
11:15
Break
11:30
OCLC Decision Support and the Data Driven Library
‘OCLC Decision Support and the Data Driven Library’ explores the ways in which librarians can support their diverse workflows through data-powered insights. This session showcases how OCLC decision support tools like WMS Analytics, EZproxy Analytics, and Choreo Insights help streamline routine tasks and inform collection policy.
Jodie Walker
OCLC
See Biography
Jodie Walker is a Chartered Librarian with over 15 years’ experience in libraries. Her professional career has spanned a range of library sectors, starting in public libraries, and then moving on to academic, before six years living internationally in Vietnam and China as a school librarian. Jodie joined OCLC as a Library Consultant in January 2024. As part of this role, she supports librarians interested in learning more about OCLC products, research and services.
EBSCO Panorama: Pushing the Boundaries of Library Analytics
This session will explore the vision and capabilities of Panorama, EBSCO’s innovative library analytics tool designed to help libraries capture and showcase the bigger picture of library engagement. Libraries face many traditional challenges in the domain of analytics, including struggles with time, manual processes, and a general lack of tools with which to analyze library usage, trends, and activities. As this session will show, Panorama seeks to alter this landscape by delivering a solution that centralizes data flows from multiple sources and streamlines reporting workflows in several areas, from electronic resource usage to analysis of Transformative Agreements
Robert Faith
EBSCO Information Services
See Biography
Robert Faith works as a Software-as-a-Service specialist at EBSCO Information Services, with a focus on library analytics. Prior to joining EBSCO in 2018, he spent several years working as an educator and researcher. He currently lives in Pittsburgh, Pennsylvania
Using Mixpanel to gain insight on Discovery usage
During this session we will see how institutions can use Mixpanel to gain insights into how the Primo Discovery tool is being used. Live examples, time permitting, will include: Top search strings performed by end users, which facets are and are not being used, browser and operating system usage, which countries are accessing the discovery, what activities proceed a user leaving discovery. We will also see how the Mixpanel reports can be organized in boards and accessed by various users
Yoel Kortick
Clarivate
See Biography
Yoel Kortick, Senior Librarian at Ex Libris, has worked for Ex Libris in Jerusalem since 2001. His various roles have included support, migration, product management, and training. Prior to working at Ex Libris Yoel held various roles at the libraries of the Hebrew University of Jerusalem and the Israel Museum.
Yoel holds an MA in Library and Information Science from the Hebrew University of Jerusalem, as well as an MA in Jewish History, also from the Hebrew University of Jerusalem
12:30
Summary & Close
Time
Programme
Speakers
13.30
Welcome and Introduction
All times stated are GMT
13.40
Developing Excel Dashboards for Holistic Electronic Resources Assessment
Assessing electronic resources is usually driven by renewal decisions. Typically, the analysis is done near the renewal deadline and focuses on a single metric such as cost per use. This presentation demonstrates how assessing groups of related resources together yields the benefit of seeing the resources in the context of the library collection. However, presenting this much information to stakeholders can be a challenge. Using an Excel Dashboard to provide quantitative and qualitative data, we present a story of how the resource contributes to the mission of the organization
Holly Miller
University of Southern Mississippi
See Biography
Holly Miller is the Electronic Resources Librarian at the University of Southern Mississippi and an adjunct professor in the School of Library and Information Science, where she teaches Electronic Resource Management. She applies data visualization techniques to library data to support evidence-based decision making. Previously, she was Dean of Libraries at Florida Institute of Technology, leading digital scholarship and open access initiatives. She holds a B.S. in Chemistry and Biology from Bloomsburg University, a Ph.D. in Biochemistry from Wake Forest University, and an M.L.I.S. from Syracuse University
14.40
Break
15.00
Data Visualization for Collection Analysis: Tools, Methods, and Resources
Due to the increasingly digital nature of library resources and collections, it is sometimes difficult to envision a library’s unified holdings and to understand how they have changed over time. Conducting a collection analysis and applying data visualization techniques can be an excellent way to get a top-down view of the collection as a whole. This presentation outlines the presenter’s process for a collection analysis of the Weinberg Memorial Library’s entire catalog of print and electronic resources and offers ways to adapt this workflow for your own library collections
Sylvia Orner
University of Scranton
See Biography
Sylvia Orner is the Collections and Resource Management Librarian at the University of Scranton’s Weinberg Memorial Library. She earned a Master of Science in Library and Information Science from Syracuse University and a Master of Science in Business Analytics from the University of Scranton. Her key research interests include data visualization, data literacy, and collection assessment and analysis.
16.00
Summary & Close
Feedback
The presentations were all really good and as they all looked at the topic from different angles, i.e. strategic use of data, a step by step guide to setting up a dashboard, demo of different tools it led to a very well rounded and helpful seminar.
Previous delegate
I really enjoyed the range of topics and felt they complemented each other well.
Previous delegate
I think this was a great addition to the UKSG seminar portfolio and was really useful.
Previous delegate
Registration
£ 70.00
+14.00 VAT
Member
£ 82.00
+16.40 VAT
Non-Member
NB: UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies.
Cancellations
The closing date for cancellations is Monday 3rd November, after which date cancellations will not be eligible for a refund. Cancellation should be sent into writing to events@uksg.org. All registrants will be sent a link to the recording after the event for their personal viewing.
The General UKSG booking terms and conditions can be found here