UKSG One-Day Conference: London

16 Nov 2011

A Problem Shared? 
Understanding shared services and the drive
for efficiency in scholarly communications


To view the recorded presentations please click here.


“Shared services” are increasingly talked about in the scholarly communications sector, where prominent examples include centralised or consortial procurement (e.g. NESLi2) and collaborative cataloguing (e.g. OCLC).  Sharing of processes or technology is often considered to be more easily implemented in the public sector, where competitive barriers are lower, but publisher enterprises such as CrossRef have also deployed the model successfully, and many library vendors’ systems provide the basis for shared service delivery.

Shared services are usually developed in order to improve quality, streamline functions and save money.  With severe funding cuts beginning to take effect in higher education, organisations such as SCONUL, HEFCE and JISC, as well as individual universities and libraries, are planning to broaden the implementation of shared services in order to achieve new cost savings.  Publishers and suppliers are also experimenting further with collaborative approaches to business challenges, such as ORCID for author identification.

This one-day UKSG conference will look back at lessons learned from past collaboration, both within and outside the scholarly communications sector, consider the likely impact of current ventures, and explore how else all stakeholders in the scholarly information supply chain can work together and make better use of shared services to achieve new efficiencies in the future. 

The event will include a “Question Time”-style discussion with delegates having the opportunity to submit questions in advance, as well as during the debate.  The programme allows plenty of time for networking and will close with a drinks reception.

Who should attend

The conference attracts a strategic audience of decision-makers from libraries, publishers and scholarly information community suppliers. We recommend you attend if:
•  you wish to broaden your understanding of a concept that will become increasingly relevant
•  you are likely to be involved in implementing shared services for any part of the scholarly information supply chain
•  you will be affected by the introduction of shared services, either as a user of those services or as a supplier to those users
•  you seek examples of how shared services have been successfully implemented to date
•  you have an interest in shaping the future of shared services in our sector.


UKSG members:  £160.00 + £32.00 VAT [20%] (total £192.00) 
Non-members:  £210.00 + £42.00 VAT [20%] (total £252.00)

The fee includes refreshments, lunch and the drinks reception.


76 Portland Place (Rutherford Theatre)

Tel.:  +44 (0)20 7470 4884 (Reception)

What they said

“Excellent value for money, relevant, innovative and enjoyable.”
"Excellent programme, very well organised, good food."
"This was well organised, on time and a relevant topic.  Good value for money."
"UKSG organises some of the most relevant and stimulating events in the sector."


(Summary below.  The full programme gives the presentation abstracts.)

09.45  Registration and coffee

10.15  Welcome and introduction by the Chair 
David Sommer, Director, David Sommer Consulting

10.30  The shared solution: how can shared services help address some of the
pressure points facing libraries and, more widely, scholarly communications?

Ken Chad
, Director, Ken Chad Consulting Ltd 

11.00  Shared services: delivering success
Colin Cram
, Managing Director, Marc1 Ltd

11.30  Coffee 

12.00  Getting our act together?  Shared service developments in HE libraries 
Anne Bell
, University Librarian, University of Warwick and
Chair, SCONUL Shared Services Steering Group
Liam Earney, Head of Licensing, JISC Collections

12.30  Shared services at national level – what, why, and for whom 
Kristiina Hormia-Poutanen, Deputy National Librarian and
Director of Library Network Services, National Library of Finland

13.00  Lunch

14.00  More cloud for TiU 
Marc van den Berg
, Director, Library and IT Services, Tilburg University 

14.30  Building the scholarly universe 
Mike Taylor
, Research Specialist, Elsevier Labs

15.00  Tea     
15.30 “Question Time”
 chaired by David Sommer, Director, David Sommer Consulting

16.30  Wrap-up followed by drinks reception

17.30  Close

How to book

The booking date for this event has now passed.  For further information, please e-mail Karen Sadler or telephone on +44 (0)1865 310834.


By Tuesday 8 November 2011 - full refund
From Wednesday 9 November 2011 - no refund

NB:  UKSG reserves the right to alter or vary the programme due to events or circumstances
beyond its reasonable control without being obliged to refund monies.

     Follow UKSG on Twitter     Join UKSG on LinkedIn     Find UKSG on Facebook