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Keele University 10 - 12 April 2000

Key topics for librarians, intermediaries and publishers:

  • new economic models
  • latest issues in licensing and copyright
  • portals: a new way to reach new markets?
  • knowledge management: what role for LIS professionals?
  • promoting, measuring and understanding e-journal usage

To stay in touch with the very latest information about the 2000 Conference and Exhibition, make sure you visit the UKSG Web site regularly. Not only will it keep you informed about who is exhibiting and what products and services will be shown, but it will also point you to other sites of relevance and interest relating to the papers that will be given. Let the Web site handle your pre-conference planning and provide you with all the background information you need.


Monday 10 April

10.00 Registration and exhibition viewing, Chancellor's Building  
10.30 - 10.50 Opening of the Conference, Westminster Lecture Theatre Richard Hodson, UKSG Chair
Allan Foster, Director of Information Services, Keele University
  Plenary session 1 Chair: Richard Hodson, Blackwell's Information Services
10.50 - 11.20 Walking back to happiness Richard Charkin, Chief Executive, Macmillan Publishers Ltd
  Plenary session 2 Jill Taylor-Roe, University of Newcastle upon Tyne
11.30 - 12.00 Psychological processes in the use of electronic journal services Ken Eason, Professor of Cognitive Ergonomics, Department of Human Sciences, Loughborough University
12.00 - 12.30 End-user perspectives on the changing model of scholarly communication Jean-Claude Guédon, Département de littérature comparée, Université de Montreal
12.30 - 13.00 Panel discussion Michael Mabe, Director, Academic Relations, Elsevier Science Ltd and Diana Leitch, Assistant Director and Deputy University Librarian, John Rylands University Library, Manchester will join Ken Eason and Jean-Claude Guédon
13.00 - 14.00 Lunch and exhibition viewing  
14.30 - 15.30 Workshops - See below  
15.30 - 16.00 Refreshments and exhibition viewing  
  Concurrent session 1, Westminster Lecture Theatre Chair: Hazel Woodward, Cranfield University
16.00 - 16.30 New intermediaries - portals and gateways to information - [ PowerPoint presentation available ~90Kb ] David Worlock, Chairman, Electronic Publishing Services Ltd
16.30 - 17.00 Improving access: the Research Support Libraries Programme Ronald Milne, Director, RSLP
  Concurrent session 2, Lecture Theatre 0.61 Chair: Michael Archer, AstraZeneca R & D Charnwood
16.00 - 16.30 Opportunities for Government LIS staff in Web service devleopment David Smith, Section Head, Corporate Information Management and Web Development, Department of Health
16.30 - 17.00 Information services for small and medium-sized enterprises Fiona Henderson, Information Manager, Business Link, Norfolk & Waveney
17.00 - 18.00 Product reviews, Westminster Lecture Theatre Chair: Keith Courtney, Taylor & Francis
  Exhibition viewing  
18.00 Reception in the exhibition area  
19.00 Dinner, Keele Hall Restaurant  
20.45 The Quiz, Keele Hall restaurant  
21.30 - 01.00 Disco, Salvin Room, Keele Hall  

[ Monday's Programme | Tuesday's Programme | Wednesday's Programme ]

Tuesday 11 April

07.30 - 08.30 Breakfast, Keele Hall restaurant  
09.00 - 10.30 Product reviews, Westminster Lecture Theatre Chair: Terry Morrow, ingenta ltd
10.30 - 11.00 Refreshments and exhibition viewing  
  Plenary session 3 Chair: Paul Harwood, Swets Subscription Service
11.00 - 11.30 Knowledge management: what role for LIS professionals? Allan Foster, Director of Information Services, Keele University
11.30 - 12.00 Economic models of the digital library Leah Halliday, Department of Information Science, Loughborough University
12.00 - 12.30 Funding and charging models in relation to regionalisation and cross-sector provision Derek Law, Librarian and Director of Information Strategy, University of Strathclyde
12.30 - 13.45 Lunch and exhibition viewing  
13.30 - 14.00 UKSG AGM, Westminster lecture theatre  
14.00 - 15.00 Workshops - See below  
15.00 - 15.30 Refreshments and exhibition viewing  
  Plenary session 4 Chair: John Cox, John Cox Associates
15.30 - 15.50 What we want from a licence and why Emanuella Giavarra, Partner in the Chambers of Professor Mark Watson-Gandy
15.50 - 16.10 Licensing requirements for e-journals in the corporate sector Henning Nielsen, Manager, Library & Information Centre, Novo Nordisk A/S
16.10 - 16.30 The incremental value of electronic publishing Caroline Vogelzang, Kluwer Academic Publishers
  Plenary session 5 Chair: Christine Fyfe, University of Warwick
16.30 - 17.00 Standard licences: simplifying the acquisitions process John Cox, Consultant, John Cox Associates
17.00 - 18.00 Informal group meetings - an opportunity for any group or company to arrange a meeting or reception  
  Exhibition viewing  
19.30 Reception, Keele Hall  
20.00 Conference dinner, Keele Hall Restaurant  
21.30 Barn Dance, Keele Hall Restaurant  
22.30 - 01.00 Disco, Salvin Room, Keele Hall  

[ Monday's Programme | Tuesday's Programme | Wednesday's Programme ]

Wednesday 12 April

07.30 - 08.30 Breakfast, Keele Hall restaurant  
  Plenary session 6 Chair: Tony Kidd, University of Glasgow
09.00 - 09.30 Financial aspects of the serials publishing industry Jeff Meys, European Media Analyst, ABN Amro
09.30 - 10.00 The commercial future for the intermediary Mark Rowse, Chief Executive, ingenta ltd
10.00 - 10.30 Refreshments and exhibition viewing  
10.30 - 11.30 Workshops - See below  
  Plenary session 7 Chair: Richard Hodson, Blackwell's Information Services
11.45 - 12.15 Serials and enterprise-wide information strategies Sandra Ward, Director of Information Management Division, TFPL Ltd
12.15 - 12.45 Dealing with diversity Chris Rusbridge, Programme Director, Electronic Libraries Programme, JISC
12.45 - 12.50 Close of conference and lunch  

[ Monday's Programme | Tuesday's Programme | Wednesday's Programme ]


It will greatly benefit all workshop participants if they undertake some advance preparation in their chosen subjects, and bring with them to the sessions any documentation from their own organisations likely to be of general interest. Where possible, workshop leaders have suggested Web sites of relevance to the session they are running. These are indicated by the word LINK. These links have been set up on the UKSG Web site,, and we would strongly recommend you visit them in order to get the most out of the sessions you attend. Additional links will be added to the Web site during preparations for the Conference.

  1. Metadata: what's all the fuss about?

    Mark Bide, Mark Bide & Associates

    What is metadata? Why does it suddenly seem to matter so much? What are all the different metadata projects seeking to do? Why do we need so many of them? What do I need to know about it? This workshop will seek to explore the answers to these and other questions about what has become one of the buzzwords of the moment.

  2. Project management - is it worth it?

    Tim Cullen, Natural Resources Institute, University of Greenwich

    What are the fully costed overheads of managing a project, as opposed to the risks of simply setting an ambitious (or totally unrealistic) completion date and starting without any idea of how you're going to finish? Case histories of the latter (based on the workshop leader's nightmarish experiences of major projects) will be discussed. The group will decide on better ways of doing it that STILL result in getting the job done on time (after the nightmare, we always finish on time).

  3. Benchmarking

    Tom Chadwick, UK Higher Education Joint Procurement Policy and Strategy Group

    This workshop will examine performance of serials suppliers in comparison with end users' and librarians' needs and expectations. Comparisons will then be drawn with supplier performance in other areas where a first tier supplier acts as a purchasing agent/distributor for third party-produced goods.

  4. Recent developments in electronic library formats (Monday and Tuesday only)

    Judith Wusteman, University College Dublin

    "No other recent development in the field of electronic text has more potential to change our lives than XML." [C.M.Sperberg-McQueen, co-author of the Text Encoding Initiative (TEI)]. What is XML and what implications does it have for the electronic library? We'll discuss this, as well as looking briefly at some of the other recent developments in document formats.

    LINKS :;;;

  5. Performance measurement for academic libraries

    Stephen Town, Cranfield University

    The workshop will link library performance to recent initiatives in the performance measurement area and to broader HE and management issues. Ten questions will be posed as a basis for the workshop session. The aim is to provoke thought rather than provide practical guidance on performance indicators.

  6. Everyone's a winner: a practical workshop on negotiating skills (Tuesday and Wednesday only)

    Beryl Morris, Hudson Rivers

    Negotiation skills are essential to everyone. Negotiating skills help us to work more effectively with customers, colleagues, suppliers and our own managers. This workshop will provide a framework for negotiation; explore the practical and interpersonal skills involved; give practical help in situations where we have to 'think on our feet'; look at helpful ways to reach a win/win solution. Participants will carry out short case studies to enable them to explore some of the techniques.

  7. Emerging standards and conventions in electronic journals

    Simon Inger, CatchWord Ltd

    This workshop will look at the development of standards, and other initiatives to support ease of navigation, authentication of users, and organisation of electronic journals. Will the DOI help? Is the SICI redundant? What is metadata all about? What does the Indecs project look to do with metadata? What is the role of citation linking databases and access rights databases, and who will run them? What impact will all of this have on each sector of the journals supply chain?

  8. Monitoring e-journal usage

    Ross MacIntyre, MIMAS

    The workshop will explore the main areas of concern when trying to monitor the use of e-journals. What can and can't you measure? Where do you start? Some observations will be offered and 'real world' examples provided to stimulate discussion.

  9. The preservation management of digital materials

    Neil Beagrie and Maggie Jones, Arts and Humanities Data Service Executive, King's College, London

    Through a series of short presentations and group discussion, the workshop will review a workbook for the preservation management of digital materials and its applicability to library professionals.

    LINKS :

  10. Document delivery in the corporate market

    David Alsmeyer and Sheila Broadmeadow, BT Advanced Communications Research

    This workshop will explore the issues involved in designing and implementing document delivery systems, concentrating on special libraries. Using BT's end-user document delivery system as a case study, participants will build a list of requirements for such a system. They will discuss factors pushing libraries to increase their reliance on document delivery systems and the effect of this on library collections and management.

  11. Copyright in the digital age: how will the proposed European Directive on Copyright affect your service?

    Sandy Norman, Copyright Consultancy Services

    The proposed Directive on Copyright is likely to bring many changes to current UK legislation. The workshop leader will give a brief summary of the content of the Directive, outlining potential changes, and then lead a discussion on the threats and opportunities these changes will bring to our services.

    LINKS :;

  12. Copyright issues: present and future

    Judy Watkins, The British Library

    The workshop will deal with current copyright concerns and examine the implications of the draft Copyright Directive. The session is expected to be largely delegate led, but will cover topics such as library privilege, fair dealing provisions, and electronic copyright issues.

    LINKS :;

  13. Publisher/library co-operation in promoting e-journal usage

    Andy Crowther, Academic Press, Melvin Morbey, University of Reading

    E-journals are fast becoming an important library resource, needing good promotion and management to encourage use. This workshop will provide an opportunity to share opinion, experience and expertise on library/publisher co-operation in promoting use of electronic journals.

    LINKS :

  14. Planning Presentations : survival skills for teaching and learning

    Moira Bent, University of Newcastle upon Tyne, Christine Purcell, University of Durham

    The aim of this workshop is to provide guidelines and practical advice to help participants to plan a variety of teaching and learning events . By the end of the workshop you will be able to plan a presentation or teaching session using a planning grid, identify aims and objectives for your event and identify suitable teaching and presentation techniques. Supporting literature will be provided at the session. Material for this workshop has been drawn from the LibLearn NE programme :

  15. Customer support - help desk for e-journals

    Richard Gedye, Oxford University Press

    Librarians: are you getting the level of customer support you need for e-journals? If not, come and tell us what kinds of support you need and what you think should be the roles of publisher, agent, and co-operative self-help. Publishers and agents: what percentage of customer queries on e-journals cannot be answered by your customer service team? Unless you believe your customer service strategy is absolutely appropriate in the e-journal world, come to this workshop for some insights into how to develop this crucial function.

[ Monday's Programme | Tuesday's Programme | Wednesday's Programme ]

General information

Please note:The UKSG conference is continuing to increase in popularity and attracts more delegates than can be accommodated. To ensure a balance between all industry sectors represented at the conference, each organisation will initially be restricted to two delegates, whether attending full or part-time.


Keele University is situated midway between Birmingham and Manchester, close to the M6 motorway. Keele is a spacious, modern university built in the grounds of Keele Hall, a 19th century country house and the focal point of our evening entertainments. Stoke on Trent, the nearest city, is the centre of The Potteries, famous for making fine china and pottery since the 18th century. Accommodation will be in single rooms, each with its own bathroom.

Travel and preceding Sunday night accommodation

Keele is served by the M6 (junction 15) giving easy access to the motorway network, with parking on campus. Stoke on Trent railway station is appoximately 20 minutes from the University and a courtesy bus will shuttle between the station and the University on Monday morning and Wednesday lunchtime. Full details will be included with the confirmation of booking. Travel time from London Euston is approximately 2 hours, Glasgow 4.5 hours. National Express Coaches serve Hanley Bus Station in Stoke on Trent, from where the local service (no.18) travels to the University. Manchester and Birmingham Airports are 40 miles and 56 miles respectively, with connecting train services to Stoke taking 40 and 55 minutes.

For delegates preferring to arrive on the Sunday before the Conference (9 April), an informal dinner at a local pub and bed and breakfast for that night at the University is being offered as an optional extra on the booking form.

Detailed notes for delegates and a map will be included with the confirmation of booking.


There will be three workshop sessions, one on each day of the conference. Each session will consist of fifteen workshops. Delegates may attend a different workshop in each session, chosen at the time of booking.

Informal group meetings and receptions

From 17.00 to 18.00 on Tuesday 11 April there will be an opportunity for any group or company to arrange a meeting or reception. Rooms will be provided. If you would like to host an event during this hour, please e-mail the Business Manager ( with an outline proposal and anticipated numbers. Once arranged, information will be posted on the UKSG Website to give delegates advance information. Boards will be available at registration for delegates to sign up to an option.

Tourist information

Information on local attractions will be provided with the confirmation of booking so that if delegates would like to extend their stay either side of the Conference they may choose their own itinerary. Accommodation for additional nights can be arranged at the University. Please contact the UKSG Administrator ( for availability.

Special requirements and catering

Please indicate on the booking form if a vegetarian diet is required. There is the option of having a packed lunch on Wednesday 12 April for those delegates who need to leave immediately after the close of the Conference. Advance notice is required; please see booking form. If you have any other special dietary or access needs please contact the Administrator at the time of booking.


The full residential fee for members of the UK Serials Group is £280.00 + £49.00 vat (£329.00) and for non-members £345.00 + £60.38 vat (£405.38). The non-member fee includes membership of the Group for 2000. This Conference fee covers attendance at sessions, workshops, all meals, refreshments, social functions and accommodation for the nights of 10 and 11 April. For details of day rates and accommodation for the preceding Sunday night, please refer to the booking form.

Payment of the invoice may be by cheque, direct bank transfer or credit card

Closing date, cancellations and surcharge

The closing date for applications is 17 March 2000. There will be a charge of 50% of the Conference fee for any cancellations received after 17 March 2000. Cancellations received after 24 March 2000 will not be eligible for refund. Bookings received after 17 March 2000 will attract a late-booking surcharge of 10% due to the additional administration incurred.